How can we help?
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Update my expired documents
If any of your documents have expired, the app will prompt you to upload new ones. Typically, you'll need a current government-issued ID.
What if I don't update them?
If you miss the deadline, some account features may be temporarily limited until the new documents are provided.
I don't have a valid document right now
If your renewal is in progress, you may be able to request extra time. Contact us via the in-app chat and we'll do our best to help.