How can we help?
Search below or browse topics to find what you need.
How do I close my account?
You can close your Plexos account directly from the app.
Before you close
- Transfer or withdraw your remaining balance
- Cancel any active subscriptions linked to Plexos
- Download any statements or documents you might need later
How to close
- Go to your profile
- Scroll to the bottom and tap 'Close account'
- Follow the prompts to confirm
Closure is permanent. Your data will be kept for the period required by law, then securely deleted.