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Security and fraud·Plexos security

Plexos safety features at a glance

Card controls

Freeze and unfreeze your card instantly, toggle contactless or online payments on and off, and set spending limits — all from the app.

Real-time alerts

Every transaction triggers a push notification. See something you don't recognise? Freeze your card and report it in seconds.

Disposable virtual cards

Generate a one-time card number for online purchases. The details expire after one use, so your real card stays hidden.

Passcode and biometrics

Your app is locked behind a passcode and optional biometric login. Even if someone picks up your phone, they can't get in without it.