Skip to main content

How can we help?

Search below or browse topics to find what you need.

Security and fraud·Reporting fraud

Report a fraudulent transaction

If you spot a transaction you didn't make, act immediately:

  • Freeze or terminate your card in the app
  • Find the transaction in your history and tap 'Get help'
  • Select 'Report this payment as fraudulent'
  • Give us as much detail as you can

We'll investigate and keep you updated. We also recommend filing a report with your local police.